This Privacy Policy explains how Dynamoicleansing (“we”, “us”) collects, uses, stores, and discloses personal information when you use dynamoicleansing.world and our personalised evening checklist services. We comply with the Privacy Act 2020 and the Information Privacy Principles (IPPs).
1. Agency and contact
Privacy contact: Dynamoicleansing
202 Maunganui Road, Mount Maunganui 3110, New Zealand
Email: assist@dynamoicleansing.world
Phone: +6475781877
2. Personal information we collect
- Name, email address, phone number when you contact us
- Content of enquiries and messages submitted via our form
- Household routine details you voluntarily share for checklist preparation
- Technical information such as IP address, browser type, and device data where cookies are permitted
- Billing details processed by our payment provider when you purchase services
We collect information directly from you unless otherwise stated.
3. Why we collect and use information
- To respond to enquiries and provide quoted services
- To prepare, deliver, and revise evening checklist documents
- To meet legal, tax, and accounting obligations in New Zealand
- To maintain website security and prevent misuse
- With your consent, to analyse website usage via analytics cookies
We do not sell personal information.
4. Disclosure to third parties
We may disclose information to trusted providers who assist us (for example hosting, email delivery, or payment processing) under confidentiality obligations. We may disclose information where required by New Zealand law or to protect our legal rights.
5. Overseas disclosure
Some service providers may store or process data outside New Zealand (for example Australia, the United States, or the European Union). Before disclosure, we assess whether the recipient provides comparable safeguards or we use contractual protections as required by IPP 12.
6. Storage and security
We retain enquiry records for up to 24 months unless a longer period is needed for disputes or legal obligations. Client project files are generally retained for 36 months after completion, then securely deleted.
We use access controls, TLS encryption for website traffic, and staff confidentiality practices. No online transmission is completely secure.
7. Your rights under the Privacy Act 2020
You may request access to and correction of personal information we hold about you. Contact us using the details above. We will respond within 20 working days where the Act requires it, unless an extension applies.
If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner: privacy.org.nz.
8. Cookies and online tracking
See our Cookies Policy for details. Non-essential cookies are used only with your consent via our banner.
9. Children and young people
Our services are directed at adults organising household routines. We do not knowingly collect information from children under 16 without appropriate parental or guardian authority.
10. Marketing communications
We do not send promotional email without your express consent. You may unsubscribe from any marketing list at any time.
11. Changes to this policy
We may update this policy by publishing a new version with a revised date. Material changes will be highlighted on this page.
12. Contact for privacy requests
Email assist@dynamoicleansing.world with the subject line “Privacy request” and describe your request clearly.